These Terms and Conditions govern the opening and operation of the Client’s account for executing currency trading deals and other financial instruments via Quantum Growth Capital, located at Avenue des Morgines 12, Geneva, Switzerland. The Company operates under the Quantum Growth Capital brand in accordance with Swiss law.
1.1. The Company will open a trading account for the Client upon receipt of the required identification documents and the Client’s acceptance of this Agreement.
1.2. The Client’s access to their account shall be governed by these Terms and Conditions.
By signing this Agreement, the Client is entitled to receive access codes to the Company’s electronic systems, enabling them to place orders for the purchase or sale of Financial Instruments via a compatible personal computer connected to the Internet.
The Client acknowledges and agrees that the Company reserves the right, at its sole discretion, to suspend or terminate the Client’s access to all or part of the electronic systems to ensure the efficient operation of the systems and to protect the interests of all Clients and the Company. In such cases, the Company may close any or all trading accounts held by the Client.
The Client undertakes to keep access codes confidential and not disclose them to any unauthorized person. The Client shall refrain from any action that could lead to unauthorized or irregular access or use of the electronic system.
The Client agrees not to engage in abusive trading practices such as lag trading, exploiting server latency, price manipulation, time manipulation, or similar activities. In the event of such abuse, the Company reserves the right to reverse related trades and close any or all of the Client’s trading accounts.
The Client accepts full responsibility for all orders executed under their access codes. If a third party is authorized to act on behalf of the Client, the Client shall remain responsible for all actions taken by such authorized representatives.
The Client agrees to promptly notify the Company if they suspect unauthorized use of their access codes.
The Client acknowledges that the Company will only act on orders transmitted through the approved electronic channels.
The Client agrees to use compatible third-party software, including browser software that supports the necessary data security protocols as required by the Company’s electronic services.
The Company is not responsible for unauthorized access or interception of communications or personal data transmitted via the Internet or other electronic means.
The Company is not an Internet Service Provider and is not liable for interruptions caused by Internet outages, electrical failures, or other communication disruptions. In such cases, the Client must contact the Company’s operators via telephone to provide verbal instructions. The Company reserves the right to refuse verbal instructions if the caller’s identity cannot be satisfactorily verified or if the instruction is unclear or complex.
The Client acknowledges that the Company shall not be liable for losses resulting from the Client’s failure to maintain up-to-date software or for any mechanical, software, computer, or telecommunications failures affecting access to the Trading Platform.
The Company undertakes to maintain the Trading Platform and related electronic systems with the latest updates and upgrades, including necessary server restarts. Such maintenance may temporarily interrupt access to the Trading Platform, for which the Company shall not be held liable.
3.1. The Company may accept instructions by telephone or in person if it is satisfied, at its sole discretion, of the identity of the caller and clarity of instructions. Any orders received by means other than the electronic Trading Platform will be transmitted and processed through the platform as if originally received electronically. The Company may confirm instructions and communications at its discretion. The Client assumes all risks related to misinterpretations or errors in instructions or orders, regardless of cause.
The Client may authorize a third party in writing to act on their behalf, subject to Company approval. Unless otherwise notified in writing with at least two (2) days’ notice, the Company will accept orders from such authorized representatives as binding.
Orders, once placed, are generally irrevocable, except in exceptional circumstances at the Company’s discretion. Partial execution of orders is possible.3.2. Transactions are executed at the “BID” (Buy) or “ASK” (Sell) prices displayed to the Client. Due to market volatility, prices may change during confirmation. The Company reserves the right to offer a new price, which the Client may accept or reject, thereby canceling the transaction.
3.3. The Client may place only the following order types via electronic access: OPEN (to open a position), CLOSE (to close a position), and pending orders such as Stop-Loss, Take Profit, Buy Limit, Buy Stop, Sell Limit, and Sell Stop. Orders outside these categories will be automatically rejected.
Confirmed positions cannot be cancelled. Orders may only be placed, modified, or removed during trading hours and remain effective until expiry or cancellation. Order status is visible in the online Trading Platform. If platform access is unavailable, Clients may contact the Company by telephone for order status.
3.4. The Company shall not be liable for delays or errors during transmission of orders or messages via electronic means, or for losses arising from incorrect information regarding securities or account balances.
3.5. The Company may adjust transaction prices, sizes, or pending orders in the event of Corporate Events affecting Financial Instruments, to preserve the economic equivalence of parties’ rights and obligations. Such adjustments are binding, and the Company will notify the Client as soon as practicable.
3.6. On ex-dividend days, the Company reserves the right to close open positions at the previous trading day’s closing price and reopen equivalent volumes at the ex-dividend day’s opening price, notifying Clients via internal mail before market close the preceding day.
3.7. Pending orders are executed at the Client’s declared price upon the first price touch. The Company reserves the right not to execute or to adjust the execution price due to technical failures or inaccurate quote feeds.
3.8. Under certain market conditions, execution at the declared price may be impossible, such as during rapid price movements or trading suspensions. In such cases, the Company may execute orders at the first available price, which may result in losses exceeding intended stop-loss limits.
3.9. The Client must submit any objections regarding transactions or order execution in writing within two (2) working days of the transaction date; otherwise, transactions are deemed valid and binding.
3.10. If the margin level falls below 50%, the Company may begin closing the most unprofitable positions at its discretion. If the margin level reaches or falls below 3% (Classic & Straight Through Processing accounts), the Company will automatically close all positions at market price.
3.11. The Client agrees that all communications with the Company may be recorded and that such recordings may be used as evidence in disputes. The Company reserves the right to refuse execution of unclear telephone instructions.
3.12. The Company shall not be liable for losses arising from force majeure events, including but not limited to natural disasters, war, technical failures, internet or telecommunication outages, hacking, or suspension of market trading. The Company may suspend, freeze, or close Client positions and revise executed transactions under such conditions.
3.13. Price levels in the trading terminal are determined at the Company’s sole discretion; references to external prices shall not be considered.
3.14. Trading using additional terminal functions such as Trailing Stop or Expert Advisors is at the Client’s sole risk. The Company bears no responsibility for losses due to such functions and reserves the right to reverse transactions or terminate the Agreement if such functions are used in a manner that manipulates execution or disrupts platform operations.
3.15. The standard lot size and contract specifications may be changed by the Company at any time depending on market conditions. The minimum transaction size is 0.01 lots. Leverage rates range from 1:1 up to 400:1, determined by account type and at the Company’s discretion. Clients may request lower leverage. The Company may adjust leverage levels with prior written notice.
3.16. Swap rates may vary daily according to prevailing interest rates. The Company will inform Clients via its website. Swap calculations differ on weekends and holidays as specified. Clients bear responsibility for monitoring swap values.
3.17. The Company reserves the right to modify spreads based on market conditions.
3.18. Trading may be restricted or disallowed on certain symbols at the Company’s discretion, particularly within two minutes before and after critical news releases.
4.1. The Client declares that his communication with this Agreement does not conflict with any laws or regulations that are against him, and that he is obliged to fulfil any duty that comes from using the system. The Client is the sole responsible person for all the trading deals performed in his account, including all deposits and withdrawals, and he is the only one responsible for the safety of his login and password.
4.2. The trading services that are offered through the website are only suitable for those who are aware of the risk of trading in the capital markets in general and in the currency market specifically. The incorrect use of financial leverage systems runs the risk of losing all the capital deposited in a short period of time.
4.3. The Client declares that he has knowledge of the trading system, including the opening and closing of deals.
4.4. A Client who is not familiar with the trading system is advised not to enter a trade unless he receives guidance from the Company representatives.
5.1. There is no advisory at the Company website or any other source regarding advice for or against currency trading.
5.2. The Company does not offer any advisory regarding Taxation.
5.3. The Company will not be responsible for any faults, mistakes or trespasses regarding losses or expenses incurred, that may affect the Client or any third party as a result of counting upon the information or using the information that was given to the Client by the Company or by any other person.
6.1. The order used to limit the loss is the stop-loss order, and it is a solution for suspending the deal that is causing loss of the value to the Client’s equity. The Company advises this order usage in order to gain control over the potential loss of every deal. As shown clearly at certain markets conditions, there is no certainty that the limitation of stop-loss order is to be executed with the requested rate, or not at all.
6.2. The maximum loss of the Client will not exceed the funds in his account.
6.3. The Company has a clear guideline to Margin Requirements.
6.3.1. A customer must have sufficient margin which must be maintained in order to open or close a position; the Company has the right to close any trade when Margin requirements are not met.
6.3.2. The Company has the ability to change any margin requirement at their choosing.
7.1. The Client can at any time browse through the reports regarding his ongoing trade through connection to the trading platform.
7.2. The Company does not send printed reports to its Clients. Upon the Client’s request, a report of ongoing deals and the financial status of his account will be given out; this request can be made digitally.
8.1. All trades taken by the Clients are their own responsibility. The Company is not responsible for any damage, result, ban, loss or debt that can occur to the Client directly or indirectly from this Agreement.
8.2. The Client declares that it’s known to him that trading currency pairs and other financial instruments are high-risk deals. High leverage can quickly affect the result of a deal.
8.3. The Client declares that he has read and understood all the details that are attached to this Agreement.
9.1. All deposits and withdrawals will be recorded as balance transactions in the Client’s account history.
9.2. Payments will be processed and delivered to the Client upon request, in accordance with the details and conditions set forth in this Agreement.
9.3. As a decentralized institution, the Company accepts cryptocurrency as a method of payment and deposit. All cryptocurrency transfers must originate from the Client’s personal wallet. The Company reserves the right to request proof of ownership of the wallet used for such transactions to comply with regulatory and security standards.
Regarding a multi-owner account, according to the power of attorney that is used by the Company, all the owners are held responsible for their account. Any notification given out from the Company to one of the owners will be regarded as notification to all owners of the account. Any orders given out by one of the owners to the Company will be regarded as an order by all owners of one account, if there are several order sequences, the last order will be regarded as the one that should be followed.
11.1. The Company supersedes the expiration of an Agreement action at any time upon notifying the Client and is executed right away.
11.2. When closing or terminating the Agreement from any party, either the Client or the Company will be obliged to close all open deals immediately after terminating this Agreement, or even prior, according to the Company’s requirement.
11.3. Starting from the date of terminating the Agreement, the Client is not allowed or able to open new deals or execute financial orders, without the approval of the Company.
12.1. This Agreement, including any schedules or appendices, constitutes the entire understanding between the parties and supersedes all prior communications, representations, or agreements, whether written or oral.
12.2. Any amendments or modifications to this Agreement shall only be valid if made in writing and duly signed by both parties.
12.3. The Client shall not assign, transfer, or delegate any rights or obligations under this Agreement, including any debit or credit transactions, to any third party without the prior written consent of the Company.
12.4. The preamble and introduction to this Agreement form an integral part of the Agreement and shall be construed accordingly.
12.5. The headings and subheadings used in this Agreement are for reference purposes only and shall not affect the interpretation or construction of its provisions.
12.6. This Agreement is valid only for individuals who are eighteen (18) years of age or older.
12.7. The Client consents to receive communications, including messages, announcements, and marketing materials, from the Company as part of the ongoing relationship.
12.8. Any diagrams, charts, or illustrations included in the Company’s documentation shall be considered accurate and binding evidence of the matters they represent.
13.1. These Bonus Terms and Conditions apply to all promotional bonuses offered by Quantum Growth Capital, whether listed on its official website, affiliated platforms, or distributed via any form of electronic or digital communication.
13.2. Bonus funds are limited to one per Client and per account. Bonuses are non-transferable between accounts or individuals.
13.3. In order to become eligible to withdraw any bonus funds or related profits, the Client must achieve a minimum trading volume equal to the bonus amount divided by four (4).
13.4. Example: If a Client receives a $200 bonus on a $1,000 deposit, a total trading volume of 50 standard lots (200 ÷ 4) must be completed before the bonus or any profits derived from it become eligible for withdrawal.
13.5. Bonus funds are not pro-rated. The entire trading volume requirement must be met to redeem the full bonus amount and any associated profits. Partial fulfillment of trading volume does not qualify the Client for partial withdrawals of the bonus or related earnings.
13.6. Neither the bonus amount nor any trading profits generated from it may be withdrawn until all trading requirements, as specified herein, have been fully satisfied. The Client retains the right to withdraw their initial deposit at any time; however, bonus funds and profits derived from bonus activity will remain restricted until the trading threshold is reached.
13.7. By accepting any deposit bonus, the Client expressly agrees to these Bonus Terms and Conditions. Quantum Growth Capital reserves the right to amend or modify these terms at its discretion. Any changes will be communicated through official channels, including publication on the Company’s website or via direct email notification. It is the Client's responsibility to review updates to these Terms and Conditions regularly.
13.8. Only trading activity conducted on Foreign Exchange (FX) instruments will count toward satisfying the trading volume requirement associated with bonus eligibility.
13.9. Accounts receiving a bonus will be subject to a maximum leverage of 100:1.
13.10. Due to the Company's use of segregated bank accounts to protect client funds, bonus amounts cannot be deducted or reclaimed once credited. This structure ensures the integrity and security of all client funds and bonus allocations.
14.1. These terms and conditions apply to all Awaiting Deposits And Margin Loans diversified on Quantum Growth Capital trading platform.
14.2. Awaiting Deposits are only to be distributed after the full acknowledgment by the client of the terms and conditions for Awaiting Deposits And Margin Loans.
14.3. All Awaiting Deposits And Margin Loans are to have a due date which must be fulfilled on the same listed date Greenwich Mean Time (GMT).
14.4. Margin loans can be diversified to an account without the acknowledgment of the account holder, in the case of risk on margin. see part 3.
14.5. There are no grace periods for Awaiting Deposits And Margin Loans.
14.6. Awaiting Deposits And Margin Loans cannot be deducted from the portfolio balance, funds must be covered by client from a different financial facilities.
14.7. If due date for Awaiting Deposits And Margin Loans is missed, there will be a fee granted to the margin loan, depending on the credit rate of the day.
14.8. In the case of distributing an Awaiting Deposits or Margin Loan to an account, that account is limited for withdrawals until Awaiting Deposits or Margin Loan is removed.
The Company finance department supervises every withdrawal request submitted. We will process withdrawals within the first 30 days of an account being opened, although special requests may be considered. Please e-mail [email protected] with such requests.
The company may decline withdrawal request, if during request, positions are still open.
To be eligible to make a withdrawal, you must first supply full compliance documentation (Passport copy, valid utility bill and in some cases the copy of the credit card used to make the deposits). The minimum withdrawal amount is $50 by credit card or its equivalent in your chosen fiat currency.
When a refund request is submitted, the Company may take up to 3 business days to process the request. When your application is approved, you may need to wait an additional 5 to 7 days before seeing the funds in your account depending on the banking the Client is working with. Note: In case the Client has received a credit bonus and wishes to make any withdrawal, the Client must first have traded the specified volume as required by the “Bonuses” stipulation (see section 12 above). If the Client has failed to trade at the required volume, his withdrawal may be cancelled.
For any disputes or complaints, you may contact us via our chat services, e-mail ([email protected]) or by telephone. We will process your dispute within 48 hours.
Know your customer policies have become increasingly important worldwide lately, especially among banks and other financial institutions, in order to prevent identity theft, money laundering, financial fraud and terrorist activity. The Company holds a zero-tolerance fraud policy and is taking all measures possible to prevent it. Any fraudulent activity will be documented, and all related accounts to it will be immediately closed. All funds in these accounts will be forfeited.
Prevention:
The Company aims to ensure the integrity of any sensitive data it obtains, such as your account information and the transactions you make, using a variety of security measures and fraud controls. Securing your electronic transactions requires us to be provided with certain data from you, including your preferred deposit method.
When you deposit funds, we will require the following documents:
We highly appreciate you taking the time to provide us with all the necessary documents as soon as you can, in order to avoid any delays in processing your transactions. We require the receipt of all the necessary documents prior to making any cash transactions to your benefit. Some circumstances may require us to request these documents before allowing any other activities in your account, such as deposits or trades. Please note that if we do not receive the required documents on file, your pending withdrawals will be cancelled and credited back to your trading account. We will notify you of such an event via our system.
How can I send you these documents?
Please scan your documents or take a high-quality digital camera picture, save the images as jpegs, then upload your documents through the Client area on the website or alternatively send them via e-mail to [email protected].
How do I know my documents are safe with you?
The Company holds the security of documentation at the highest priority and treats all documents it receives with utmost respect and confidentiality. All files we obtain are fully protected using the highest level possible of encryption at every step of the review process. We thank you for your cooperation in helping us make the Company a safer place to trade.
Arbitrage Trading Warning
A Forex trading strategy which consists of locating an incorrectly priced currency pair and buying or selling it against another currency pair for a profitable risk-free trade by exploiting the WebTrader technology “holes” is forbidden. In addition, abuse and/or arbitrage using the Company bonuses or swap-free accounts are strictly forbidden. Any trader believed to be performing arbitrage acknowledges that the Company may remove any such illegally attained profits from his or her trading account, and the Client shall have no right to oppose.
Quantum Growth Capital enhances trading with the WebTrader platform, offering a secure, intuitive interface and encrypted data protection. One-click trading, efficient risk controls, and advanced charting features empower users to trade smarter.